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FAQ

  • How soon must I cancel my appoinment?
    You must cancel your appointment within 24 hours of your scheduled appointment date and time.
  • Do I need to provide any of the cleaning products/materials or equipment?
    No. Not unless you have some specific products or equipment you want us to use.
  • Do your wash windows?
    Unfortunately, we do not wash exterior windows, but we do clean interior windows. Please check out our Extras.
  • If I do not cancel my appointment within 24 hours will there be a charge?
    Yes there will be a fee of 1/2 of the total cost for the service(s) scheduled.

Billing & Pricing

Payments Accepted

We accept Credit/Debit Cards and PayPal.

Cancellation Policy

You must cancel your appointment within 24 hours of your scheduled appointment Date & Time.

There will be a fee of 1/2 of the total cost for the service[s] scheduled.

Satisfaction Guarantee

We at The Castle Cleaner want happy clients, so we extend to you a 100% Satisfaction Guarantee.

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